Plan Your Visit FAQ
Do you offer ASTC reciprocal membership?
We offer discounted admission (including 2 planetarium shows) to the following reciprocal members of local ASTC institutions that reside within 90 miles of the Center:
- Happy Hollow Park & Zoo
Members of ASTC institutions not listed above that reside outside of the 90 mile radius will receive FREE admission and 1 planetarium show. Always call your intended destination before you visit to confirm your travel passport program benefits as residency requirements do apply. Your museum membership card and ID are required.
Do you have a coat check?
Coats, umbrellas and bags may be stored in our Coat Room. Items stored in the coat room are unattended. The Coat Check is located by the planetarium entrance on the main floor of the Spees Building.
Am I allowed to take photos at the Center?
During your visit, you're welcome to take photos and video for your personal use only. Photography is not permitted during planetarium shows.
Do you have a cafe?
Yes! The Bean Sprouts Café is open Tuesday to Sunday through to Labor Day and then Wednesday to Sunday when we return to our normal hours. Exact hours of operation can be found on the Bean Sprouts Café page.
Where is the closest ATM?
We have an ATM, located on the first floor of the Spees Building near the Cafe. The café accepts Visa, MasterCard, Discover, and AMEX. The Box Office accepts Visa and Mastercard. The Starry Night Gift Shop accepts Visa, Mastercard, Discover and AMEX.
Are you a smoke-free facility?
For the health and safety of our guests and the protection of the surrounding parklands, smoking is prohibited at the Center including outdoor areas.
What is "Will Call" all about?
Go to the Front Desk to pick up will call tickets. Picture identification is required for Will Call pick up. Visitors may also leave tickets in Will Call at the Front Desk.
Can I re-enter the Center if I forgot something?
General Admission is valid for the entire day. For re-entry to the Center, show your admission ticket at the front desk.
What is your Planetarium seating policy?
Seating in the planetarium begins 10 minutes prior to show time. Chabot Members receive priority seating in the planetarium. For the safety of visitors, late seating is not permitted once the show has started.
What are your Box Office hours?
The Box office is open during the Center’s regular public hours. Admission may be purchased up to an hour before closing. Visitors may apply their admission toward a membership at the Box Office. Membership transfers must be completed before the Center closes.
Do you have parking for my camper?
The Parking Structure has a maximum clearance of 7 feet. Campers Vehicles with a clearance of higher than 7 feet may park in the Staff Lot near the Observatory Complex. Follow the signs to the Observatory to the Staff Lot.