How do I sign up or renew my membership?
You can sign up or renew online, at the Visitor Services desk or membership kiosk at Chabot, or by calling (510) 336-7392.
I’m a teacher, student, or senior. Do you offer any membership discounts?
Yes, however at this time these discounts are only available on memberships purchased at the front desk of the Center. A valid teacher ID is required at the time of purchase for our Educator Circle membership. For students, valid student ID is required to get $5 off memberships, and the same discount is available to seniors over 65 with ID.
Do you offer memberships that include grandparents?
Grandparents may purchase an Earth Family membership to use for themselves and up to 5 grandchildren (parents not included).
Upper Level memberships include two guests and may be used to bring grandparents.
My Earth Family Plus membership includes a caregiver. Why do I only have two cards?
Earth Family Plus memberships will have two adults named on the cards, and only two cards. Your caregiver is still included. You can either bring that third adult with you, or give him/her one of your cards so that he/she can bring your children. Cards are not valid for the caregiver’s children, and the caregiver cannot bring guests. If more than one adult is present, ID must be shown to match the name on the card.
Do I get to see shows for free?
Yes! As a member, you receive unlimited free Planetarium shows.
Can I give a membership as a gift?
Yes. This can be done at Visitor Services or online. For online gift memberships, click on the level you would like to give, and enter your own information on the first page. Gift recipient information is entered on the second page.
Are there special member lines?
At the front desk, due to spacing constraints, there is no specified member line. During times of increased traffic, the Visitor Services team will call forward the next member in line so that members can skip the wait.
In our Planetarium there are ‘members only’ lines which will give you priority seating. If you are unsure of which is the member line, check at the front of the line for the member sign or ask the usher.
Do I get to bring friends in for free or discounted admission?
No, at this time your membership does not allow you to bring friends or relatives in for free or discounted admission. The exception to this would be our "guest” memberships, Earth Active (1 adult + guest), Earth Family Plus (2 adult + guest + children in household), and Earth Orbiter, which all allow one free person outside of the person named on the card.
Will I receive notices of upcoming classes, activities, and special member events?
We regularly send out news of what is going on at Chabot in our Member Insight, which is emailed to you. We also send out notices of special member events through email. If you do not receive these newsletters, please email your full name and email address to Membership@ChabotSpace.org to be added to the mailing list.
In an effort to stay green, we do not send out paper newsletters in the mail. This also defrays the costs of printing and postage, so that more of your membership goes toward community and education programs.
How long does it take to receive my permanent membership cards? What should I do if I don’t receive them?
Permanent membership cards should reach you within 2 - 4 weeks after you sign up. If it is beyond 4 weeks and you have not received your cards, please call (510) 336-7392 or let Visitor Services know when you come to the Center. We’ll have you fill out your name and address again so that we can check our records for accuracy and then resend your cards to you.
How do I replace a lost or stolen membership card?
Lost or stolen cards can be replaced for a $5.00 fee. This can be done onsite at Visitor Services, or over the phone by calling (510) 336-7392.
How does the ASTC program work?
ASTC stands for Association of Science and Technology Centers. Being a part of the ASTC Travel Passport Program, you are among the savviest of science enthusiasts and will receive the benefit of free admission to over 300 science centers and museums around the world.
- Based on residence: To receive Travel Passport Program benefits, you must live more than 90 miles away "as the crow flies" from the center/museum you wish to visit. Admissions staff reserve the right to request proof of residence for benefits to apply.
- Based on your science center's/museum's location: Science centers/museums located within 90
miles of each other are excluded from the Travel Passport Program unless that exclusion is lifted by
mutual agreement (see list on Chabot's "Plan Your Visit" FAQ). 90 miles is measured "as the crow flies" and not by driving distance.
- Also - don't forget to bring your Chabot Membership card with you while traveling.
Passport venues are not required to grant free admission to visitors who forget their cards. There is no
universal database with all Passport visitors' member data and expiration dates for admission staff to
reference. Some venues will allow you to call the science center or museum you joined to confirm your
membership, but they are under no obligation to do so. Please visit astc.org for the current list of participating institutions and more details.
I’m a member and my child is coming to Chabot on a field trip. Do we have to pay?
Yes. School field trips include classes not part of membership, and are already offered at such a discounted rate that we are unable to provide free admission for member children coming with their school. School education is an extremely important aspect of Chabot’s mission and has always been part of our history, and in order to keep the program going a fee is required.
If you are a member parent of a child and would like to come as a chaperon, you may use your membership to get yourself in for free. Simply visit the front desk when you arrive and show your membership card. Please note however that since school trip numbers are booked independently, there may not be enough room in the planetarium to accommodate you, and that there is no admittance to any 10am show for a member parent who has not booked with the school.
Email Membership@ChabotSpace.org with any further questions.