Scheduler

Position Summary

Under general supervision, schedules all K-12 education activities and related events. Prepares and maintains required documentation. Provides data reports to Director.

Responsibilities

  • Coordinates the scheduling of school groups, challenger missions, and related events using VISTA software. Works with science center personnel to ensure a well coordinated and positive visitor experience.
  • Coordinates delivery of classes and teacher assignments to insure best possible visitor experience.
  • Responds to telephone, email and in person inquiries from prospects about their event needs and/or interests. Assists clients with pricing, payment, schedules, deposit requirements and program activities.
  • Mails out invoices, confirmations and schedules.
  • Receives payments for school visits and handles purchase order billing as necessary. Prepares payments for accounting deposits.
  • Greets visiting groups upon arrival at the Center and orients them to their scheduled activities; assist groups in planning and preparation of activities during visit; aids in instructional efforts as appropriate.
  • Disseminates information packets about CSSC to potential visitors.
  • Prepares and distributes post-event evaluation surveys and forwards recommendations for improvements and overall client satisfaction to appropriate staff.
  • Maintains master calendar with scheduled school group visits and related events.
  • Prepares monthly reports on attendance numbers.
  • Tracks and assists with special bookings that are grant funded.
  • Contributes to the content and procedures of the education catalogue.
  • Assists with marketing of schools programs, teacher professional development, summer camps and other related education activities.
  • Provide on-site assistance during events when needed.
  • Other duties as assigned

Requirements

Strong customer service and teamwork skills.

  • Strong organizational and project management skills.
  • Strong interpersonal and written communication skills.
  • Exceptional attention to detail.
  • Proficient with Microsoft Office
  • Outstanding analytical and creative skills.
  • Strong problem solving skills.
  • Ability to organize and execute multiple event planning tasks.
  • Ability to effectively administer and coordinate a variety of concurrent and ongoing activities.
  • Ability to work well under pressure

Education/Qualifications

Associate's degree (A. A.) or equivalent from two-year college or technical school; and one to two years related experience and/or training; or equivalent combination of education.

Benefits

Chabot Space & Science Center offers a comprehensive benefits package including a flexible spending program, medical, dental, vision, short/long term disability, retirement plan 403(b), employee assistance program and four weeks paid time off. Employees are eligible for these benefits on the first day of the month following 30 days of employment.

Compensation

Salary for this position is commensurate with other non-profit organizations and will be commensurate with experience.

Job location is Oakland

  • This is at a non-profit organization.
  • Principals only. Recruiters, please don't contact this job poster.
  • Please, no phone calls about this job!
  • Please do not contact job poster about other services, products or commercial interests.
  • Reposting this message elsewhere is NOT OK.

Application Process

Mail resume and cover letter to:

Human Resources Department
Chabot Space & Science Center
10000 Skyline Blvd,
Oakland, CA 94619
email:
Fax: 510-336-7491

* * We thank all applicants for their interest; however, only those applicants under consideration will be contacted.

CSSC is an Equal Opportunity Employer.